Safe Harbour

for hotel guests

For our hotel residents and day guests, we've looked at each step of the customer journey to assess how we can keep you as safe as possible, whilst still giving you the outstanding 'Harbour' experience you expect.

Please note: From the 8th August 2020 and in line with government guidance, it will be mandatory to wear a face covering when moving around our hotel public spaces. Your face covering can be removed when seated in our public spaces, dining, when in your bedroom and when using our outdoor spaces. 

More details:

1. Pre-arrival
2. Arrival & check-in
3. Common areas
4. Bedrooms & bathrooms
5. Spa & gym
6. Food & drink
7. Check-out
8. Our people: staff training, hygiene & protection