We have put together some FAQs about stays in our Courtyard Rooms between 12th April and 16th May '21.
Please note, during your stay, our team will be on hand round-the-clock should you need assistance.
Most of the check in process will be completed before arrival by phone. Upon arrival, your room keys will be available to collect from our spa reception. We ask that you wear a face covering unless exempt to collect your room keys.
You can enjoy a continental breakfast in the comfort of your room. This will be delivered and left outside of your door by our team.
Yes, on arrival and weather permitting, our alfresco Upper Deck terrace will be open daily between 12pm and 9pm - and offers a selection of our ever-popular seafood and grill dishes. Room service will be available should we not be able to open our terrace due to bad weather.
Please note, our Upper Deck restaurant and public areas within the hotel will remain closed until 17th May.
Yes, our HarSPA will be open daily between 8am and 8pm, including our indoor and outdoor heated pool, hydrotherapy pool and for the fitness-enthusiasts, our fitness suite. Our sauna and steam room will remain closed for now.
During your stay, you can enjoy complimentary use of our luxury HarSPA facilities. We will need to limit the number of guests at any time so we ask that you book your time slots on arrival by calling reception.
There’s a number of beautiful beaches nearby for those craving a day at the beach and plenty of walks from the hotel, to get some fresh air and see the local sights and scenery.
Please let us know and we will happily share our favourite locations and descriptions of walks in the Sidmouth area.