Please note that at this time our HarSPA's and gyms will remain closed. We will be open for Spa treatments only from Friday 17th July, please visit our hotel locations to view our treatment list. Our Gyms and pools will remain closed until Saturday 25th July. 

Please note: our processes and precautions for our HarSPAs will be under constant review, and this guide will be constantly updated to give you the very latest information. We will, of course, always comply with all government regulations - and more.

We have summarised how our operating procedures will work when we re-open:

  1. In order to keep you and our teams safe, we have added Perspex screens in our receptions and café service areas.
  2. All HarSPA public areas have been reconfigured where necessary and marked out to ensure social distancing of a minimum of 1 meter can be maintained at all times.
  3. The majority of our spa and gym facilities will be open for you to enjoy (excluding our steam and salt rooms). We will have to limit the number of people in each area at one time to ensure social distancing is maintained.
  4. Our treatment rooms, equipment and instruments will be disinfected and sterilised between client appointments and we will conduct regular cleaning of shared surfaces, changing rooms and our public spaces throughout the day. 
  5. We may need to briefly close areas throughout the day to carry out further deep cleaning and sanitisation. All cleaning will be checked thoroughly by our designated Covid-19 Officers.
  6. We have set up hand sanitiser stations throughout HarSPA for you to use, and disinfectant wipes in the gym for you to wipe down equipment before and after use. We ask that you use the hand sanitisers before and after entering HarSPA.
  7. All treatments must be pre-booked. You will be sent a pre-arrival email detailing all you need to know before arriving at HarSPA. We will be accepting credit and debit cards only.
  8. We will aim to offer our full range of treatments in the safest possible way whilst adhering to recommended social distancing guidelines.
  9. Our HarSPA therapists have received further health and safety and will wear the appropriate PPE when carrying out your treatment.
  10. Our gym areas remain open. Equipment has been rearranged to increase space and maintain social distancing measures.
  11. Classes and personal training will be available. Class numbers will be limited to adhere to the required social distancing guidelines and thorough cleaning of all areas and equipment before and after use will be conducted and checked by our designated Covid-19 Officers.
  12. Where possible we will move our classes and training outside, making the most of our spacious terraces and gardens. 
  13. Detailed guidance signage will be in place throughout the spa. We ask that if you are displaying any symptoms of Covid-19 that you call us to postpone your visit.