Welcome to Christchurch Harbour

In our online guest directory, you’ll find everything you need for an exceptional Harbour experience. It’s time to escape, indulge and revive…

Upper Deck

Our vibrant restaurant, bar and terrace overlooks Mudeford Harbour and serves food almost all day, alongside signature serves and classic cocktails.

Opening times

  • Breakfast: Daily from 7am to 10.15am
  • Afternoon tea: Monday to Saturday from 3.30pm to 4.30pm
  • Lunch: Monday to Saturday from 12pm to 2.15pm | Sunday from 12pm to 3.45pm
  • Dinner: Daily from 5.45pm to 9.45pm
  • Bar: Open all day

Please note, weekend breakfast service is particularly busy between 9.30am and 10.15am.

Call 0 on your room phone to book.

The Jetty

For sensational waterside dining, book a table at The Jetty. Our multi-award-winning restaurant is perched right on the water’s edge and specialises in locally caught seafood, paired with seasonal ingredients from the surrounding New Forest.

Opening times

  • Lunch: Monday to Saturday from 12pm to 2.30pm | Sunday from 12pm to 8pm
  • Dinner: Monday to Saturday from 5.45pm to 9.30pm

Call 0 on your room phone to book.

Please note, if you have booked a dinner inclusive rate, this must be used at Upper Deck, not The Jetty.


Our luxury spa features five treatment rooms (including one double treatment room), a heated 15-metre swimming pool, a hydrotherapy pool, sauna, steam room, salt room and a well-equipped gym.

Opening times

  • Daily: 7am to 8pm

Treatment times

  • Daily: 9am to 6pm

Children's pool hours

  • Daily from 8am to 9am and 4pm to 5pm (extended to 5.30pm during school holidays)
Under 18's much be accompanied by an adult

Christmas Spa Opening Times 

  • Christmas Eve: 7am to 6pm
  • Christmas Day: 8am to 12pm (Spa & Gym only, no treatments)
  • Boxing Day: 8am to 6pm
  • 27th - 30th December: 7am to 8pm
  • New Year's Eve: 7am to 6pm
  • New Year's Day: 10am to 6pm
  • Children's swim times for hotel guests only during Christmas

To call HarSPA, please dial 4071 from your room phone.

Good to know


We provide wireless access in every room and throughout the hotel. Connect to “Harbour Guest”. Your browser will open up with the provider's homepage. Enter your name and e-mail address. Accept the T&C’s. Connect.


Reception: 0 | Meeting & Events: 4043  |  HarSPA: 4071 

Call room to room: Dial 1 and then the room number you wish to call. External Calls: Local calls and UK toll-free are complimentary. Charges will apply to international and other national calls including mobile phones within the UK.


In an emergency, we are here to help, please dial 0 to speak to a member of the team. To call an emergency service from your room phone dial 9, then 999.


Please contact Reception on 0 if you have lost any of your belongings. Should you forget any of your belongings when you leave us we will log them and hold them for safekeeping.


Departure time is 11am, should you wish to stay past 11am we ask that you contact a member of the Reception team by dialling 0. They will make every effort to accommodate your request, however, there may be a small charge. You can leave your luggage with us at reception once you have checked out of your room and come and collect it later.


Please use the laundry and dry clean list and bags in the wardrobe. You may leave your laundry with Reception. Please contact the team for further details.


Don’t worry, we have may have it already. A selection of cosmetics, shaving kits, toothbrushes and toiletries can be obtained from Reception.


There is a manager on duty 24 hours a day. Please dial 0 should you require them.


If there is anything you need during your stay please do not hesitate to let us know. From pickups, drop-offs, boat trips or top tips on the great and good in Christchurch, our team know it and can do it all. Just call the Crew on 0.


We hope you enjoy your stay. If we can do anything to make it that bit more special, please let us know!